Image by Jonas Jacobsson

Save A Seat

We are reopening!

We are re-opening in-person services at Hope Church Kuching Central. We will be starting with one service first and slowly building up to the other services over the next few weeks.

We will adhere to the standard operating procedures (SOPs) set by the government and practice social distancing to ensure the safety of everyone who attends. As such we will be using a reservation system for our Sunday services to help us plan for reduced capacities, so that we can best prepare for your participation!

THE PROCESS

We ask for your cooperation and commitment to adhere to the following guidelines and procedures to keep our House of Worship safe for everyone to attend!

WITH KUCHING NOW IN THE RED ZONE. WE ARE TEMPORALILY SUSPENDING ALL OUR ONSITE SERVICES UNTIL 14 NOVEMBER 2020. PLEASE JOIN US FOR ONLINE SERVICES.

1

Before you come

Online seat-booking

1

Registration closes when capacity is full. Click on the button below to save a seat if you are eligible to attend service. Check your eligibility at the FAQs section below.

2

Online services

If you are not ready/ able to attend service in-person, continue to worship with us online at Facebook or Church Online.

2

On arrival

1

Come early to check-in

Masks are required at all times while on site. Counter opens at Ground Floor of Hope Church Kuching Central 30 minutes before service start time and closes 5 minutes after service commences. 

4

Scan tickets to check-in

Have your digital/ printed tickets scanned at Door B (Keep your e-tickets handy in your Eventbrite app). Ushers will then guide you to be seated.

2

Standard procedures

Location check-in (MySejahtera app/ attendance book), temperature checks, and hand sanitisation. 

3

Entrance via Gate B

Enter the building via Gate B (next to Big Thumb coffeeshop). Usage of elevator is limited to 2 persons at a time. Have your tickets ready before you reach Door B (Level 2)!

3

During service

1

Be seated

While in the hall or during service, stand or be seated at your designated seats only. 

2

Social distancing

Stay at least 1 meter away from each other. Avoid physical contact such as handshakes and hugs. Please keep your masks on at all times.

4

After service

1

Exit via Door A

Vacate the hall immediately in an orderly manner (row by row) so that sanitisation process can take place. Exit via Door A/ Gate A.

2

Fellowship at coffeeshops

We ask that you do not stay back in the hall but continue to fellowship at the coffeeshops nearby.

Coming Soon!

Demo Video/ Walkthrough

FAQs

Can I attend church without first making seat reservations?


No. We will be following the government standard operating procedures (SOPs) and practice social distancing to ensure the safety of everyone who attends. As such we will be using a reservation system for our Sunday services to help us plan for reduced capacities, so that we can best prepare for your participation. Admission is by ticket only as the number of seats are limited to 94. Just make sure that you have reserved your seats online before you come to avoid disappointment!




Can I edit/ cancel my seat reservations/ ticket orders? How to do it myself?


Yes you can! Simply edit/ cancel your orders via your Eventbrite account by following the steps below. Updated changes will be reflected in your Eventbrite account. If you need assistance, please contact the event organiser via email.




Can I reserve seats for my group / household members?


Yes you can! You may reserve up to 5 total seats per household/ group. Please be sure to only reserve seats for the number of people in your group who have confirmed they will be attending.




Can I choose where I sit?


You can choose to sit whichever seats that are available. While in the hall and during service, you are required to sit or stand at your designated seats only and minimise movements. The recommended distancing guideline of 1 meter will be in place, including between seating.




I am sick/ my household members are sick. What do I do with my tickets?


We understand that there will be unavoidable situations at the last minute. If you are unable to attend service due to the above reason, you may free up your tickets so that others may attend the service. Simply edit/ cancel your orders via your Eventbrite account by following the steps below. Updated changes will be reflected in your Eventbrite account. If you need assistance, please contact the event organiser via email.




What are the precautionary steps the church is taking to ensure the safety for the attendees?


  • Masks will be required at all times while on site.
  • We will temperature check everyone who enters the building.
  • Hand-sanitizing stations will be placed throughout the building.
  • Our doors will be open to reduce the spread of COVID-19.
  • The recommended distancing guideline of 1 metre will be in place, including between seating.
  • There will be no communions and refreshments served at this time.
  • Giving and prayer ministry and will be contactless. Tithes and offering box is made available inside the hall at the reception table near Door A (exit).
  • Toilets will be available and sanitised in between services. Only 2 cubicles are to be occupied at a single time.
  • Sanitization of highly touched surfaces before and after every service such as doors, handles, tables and chairs, water dispensers and sinks. Hall will undergo fogging before, after and in between services.
  • Entrances and exits will be marked to enable the proper flow of traffic. Usage of elevator will be limited to 2 persons at a single time.




I am rostered to serve as a volunteer for a service. Do I need to reserve my seat? How is my check-in procedure different to that of an attendee with a General Admission ticket?


An attendee checks-in with his/her ticket and the process is as below: If you are volunteer on-duty as per rostered to serve in a particular service, seat-booking is not required. Upon arrival, simply check-in with your volunteer tag and according to the procedures as in the image below/ what your team leaders have briefed you.




What can I do to help?


We appreciate your cooperation and commitment to help us keep one another safe and healthy:

  • We ask everyone to use good judgment: if you are feeling ill or have a family member who is feeling ill, please stay home and worship with us online. Free up your tickets (if you have made seat reservations) so that others can attend service.
  • Wear your masks correctly. Do not bring down the mask to your chin or touch the mask while using it. If you do, wash your hands.
  • Download MySejahtera and Eventbrite apps to help make the check-in process faster.
  • All restrooms will be open and will undergo routine sanitisation in between services. We ask that you keep the restrooms clean for the next users.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the restrooms, after blowing your nose, coughing, or sneezing. While we will be offering many hand sanitizing stations, proper hand washing is more effective.
  • Practice social distancing by maintaining a physical of at least 1 metre with each other.
  • Socialising activities, eating and drinking activities are strictly prohibited.
  • Vacate the building immediately after service in an orderly manner after service ends so that sanitisation can take place.




Am I eligible to attend in-person services?


As per Sarawak government guidelines,

  • We will NOT be opening registrations to children age 12 years and below.
  • You are NOT ALLOWED to attend service if you are sick. You show symptoms of Covid-19 such as fever (> 37.5°C), cough, difficulty in breathing, sore throat, aches and pains, nasal congestion, runny nose or diarrhoea.
You are advised to STAY AT HOME and join our online services if
  • Your household members are sick.
  • You/ your household members have been travelling outside of Sarawak for the past 14 days.
  • You or your household member is under home quarantine.
  • You are 70 years and above (high risk group).
  • You have underlying medical conditions such as high blood pressure, diabetes, heart /lung /kidney condition, immunocompromised...etc (vulnerable group).
  • You are a close contact of Covid-19 patients / person-under-investigation PUIs
(updated 2 October 2020)




I have a ticket but I am late and the check-in counter is closed. What can I do?


We encourage all ticket holders to come early to facilitate check-in requirements. The check-in counter and entry into the hall shall be closed 5 minutes after service commences. We will no longer admit people after the said time.





Download the following apps for a hassle-free check-in!

MySejahtera

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Eventbrite

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  • Facebook - White Circle
  • Instagram - White Circle
  • Vimeo - White Circle

Address: Hope Church Kuching, Lot 2133, Sublot 10, Sunny Park Commercial Centre, Jalan Dogan off Batu Kawa, 93250 Kuching, Sarawak, Malaysia.

Contact Number: +6016-823 2133, +6082-681 912

Community: Join our Facebook Group